General Position on Refunds – As a general rule, the Course Fee paid is non-refundable. Refunds shall be governed by the provisions set out below. Any exception shall be considered jointly by the Institute and Accredian, on a case-to-case basis, and their joint decision shall be final and binding on the student.
Refund Requests Prior to Programme Inauguration – A student who withdraws from the Programme of his/her own accord at any time prior to the Programme Inauguration Date shall not be eligible for a refund of the Course Fee paid. The Application Fee paid at the time of enrolment shall remain non-refundable under all circumstances. Any request arising from extraordinary and exceptional circumstances shall be considered jointly by the Institute and Accredian, on a case-to-case basis, in accordance with Exceptional Circumstances.
Application Fee – The Application Fee paid by the student shall not be refunded under any circumstances save as provided under Postponement or Cancellation of Programme.
Course Material Fee and Executive Alumni Status Fee – Where course materials have already been shared with the student prior to withdrawal, the corresponding fee attributable to such course materials shall be non-refundable. The Executive Alumni Status Fee, where paid, shall be non-refundable once the student's name has been included in the Final Participants List submitted to the Institute.
Campus Immersion Component – Where a programme includes a campus immersion component and the student has paid the prescribed immersion fee in full by the stipulated due date but is unable to attend the campus immersion physically due to personal reasons, the student may attend the immersion in online mode, provided such a facility is available. No refund, whether partial or full, shall be admissible in respect of the campus immersion fee or any campus visit fee under any circumstances, save as provided under Postponement or Cancellation of Programme.
No Refunds Post-Commencement – Normally, no refund shall be permissible where a student withdraws on or after the Programme Inauguration Date, save as provided under Postponement or Cancellation of Programme.
Cancellation of Enrolment, Termination or Academic Non-Fulfilment – No refund shall be permissible under any circumstances if the student's enrolment is cancelled, or if the student is terminated from the programme by the Institute at any stage, irrespective of the grounds for such cancellation or termination. Further, no refund shall be permissible where the student fails to achieve the minimum attendance or academic requirement prescribed for the Programme, or does not qualify for the award of the Certificate of Completion.
Exceptional Circumstances – Notwithstanding anything contained herein, the Institute and Accredian may jointly consider exceptions to this policy under extraordinary and exceptional circumstances that are duly justified and supported by appropriate documentary evidence. Any such request shall be considered only upon compliance with the prescribed process. Where a refund is so approved, it shall be calculated on the Programme Fee in proportion to the percentage of total Programme hours not attended by the student, or by any other mechanism mutually approved by the Institute and Accredian, and applicable taxes shall be adjusted accordingly.
Processing Timeline – Eligible refunds, after adjustment of any applicable dues, shall normally be processed within thirty (30) calendar days from the date of joint approval by the Institute and Accredian, upon receipt of complete and correct documentation from the student.
Mode of Refund – Approved refunds shall be remitted by Accredian directly to the student's designated bank account. The Institute's proportionate share of any such refund shall be adjusted against the revenue share already remitted to the Institute..
Submission of Requests – All refund requests must be submitted in writing to [email protected] .
Repeat of Programme – A student who is eligible to repeat a Programme shall pay the Course Fee applicable to the batch which he/she joins. Course Fees already paid for the completed Programme shall not be taken into consideration.
Transfer Between Programmes – No request for transfer from one Programme to another shall be entertained, unless mutually agreed by the Institute and Accredian on a case-to-case basis.
Postponement or Cancellation of Programme – The Institute and Accredian reserve the right to postpone, reschedule or cancel the Programme if the requisite number of participants have not enrolled, or for any other reason. In the event of cancellation of the Programme, the student shall be entitled to [a full refund of all fees paid / a refund of all fees paid other than the Application Fee / transfer to the next batch at his/her option].